Total Quality Management: U.S Postal Service

Introduction Total quality management is a tool that is used by organizations, projects, and businesses to evaluate and come up with improvement techniques. The management approach originated in the 1950s and has since become a popular performance tool in many organizations. On the other hand, total quality defines attitude, culture, and organization of a company that dedicates its objectives and goals in providing customers with products and services matching their needs. A good culture depicts […]

For the Final Paper use the U.S. Postal Service (USPS) as the main organization to critically analyze and provide suggested improvements

Final PaperFor the Final Paper use the U.S. Postal Service (USPS) as the main organization to critically analyze and provide suggested improvements steps/actions based on what you have learned in this course to help the company achieve performance excellence. Use the Xerox case study that can be found in the textbook as a sample. Also, refer to the Healthcare’s Horizon article found through: http://asq.org/pub/sixsigma/past/vol2_issue2/stahl.pdfPlease create a critical analysis through answering the following: The Total Quality […]


Introduction The Chinese economy has grown at a tremendous pace within the last thirty years. The development has been facilitated by the advancement of technology and globalization. Therefore, there are increased opportunities for Chinese businesses, which seek the best expertise to enable them to achieve a competitive edge in their respective industries. The availability of diverse values, thinking styles, beliefs, religion, culture, ethnicity, gender, and sexual orientation of experts working in China has also enhanced […]

Managing Business Process

You are required to conduct research into a named organisation that offers a product, a service or both. To meet the objectives of this assignment you will need to gain access to an operation and collect primary data that will assist in addressing the following tasks:A. What is the level of demand from customers and how does it change over time? You can use diagrams to help explain your findings.B. What is the capacity of […]

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