Code of Ethics for Coca Cola Company

Code of Ethics for Coca Cola Company

Code of Ethics for Coca Cola Company

Coca Cola’s Code of Ethics

Coca Cola company has a set of ethical rules and guidelines that direct the actions and conduct of every employee in the organization. The company has several outlets throughout the world and the code of ethics applies to all its employees in different locations. Also, it applies to employees in different levels of organizational management, mainly senior and junior managers, directors, and other stakeholders whose action might affect the company’s reputation. The code of ethics determines the business conduct and compliance activities within and outside the company. As such, the firm has incorporated this code as part of its business culture. Also, the development of a hierarchy in addressing employee concerns and other external concerns has helped the company to minimize business and ethical violations. Coca Cola’s code of ethics helps in the maintenance of business integrity and communicates the company’s position and mission in promoting equitable business practices, compliance, and adherence to communal responsibilities.

Corporate Social Responsibility

Corporate social responsibility (CSR) dictates business practices and their costs and benefits to the communities. CSR is a company’s method of asserting its commitment to ethical business practices which, in turn, improve the quality of life of the employees, local communities, and other stakeholders. The Coca Cola Company operates in over 200 countries in the world. Each country benefits from the company’s initiatives, which include water preservation, environmental protection programs, women empowerment, and other humanitarian programs. However, Coca Cola’s CSR fails to reflect the various health implications that the company’s processes and products pose to the environment and its consumers. The company has failed in revealing the different ingredients and their health effects to the consumers. Also, the firm’s processes bring about environmental concerns in different parts of the world. The failure of the company to addresses these issues has led to increased contamination and health issues for its consumers worldwide (Coca Cola Company, 2017). Thus, its CSR should address the multiplicity of issues that the company’s activities, products, and employees pose to the community, consumers, and the environment.

Legal Mandate Compliance

The Coca Cola Company has established its roots over the world; as such, it has outlined an ethical code that fulfills the required legal mandates in the industry. The company has put in place expectations on ethical behavior and guidelines. The establishment of code compliance officers within the organization helps with approvals and the process of raising concerns and other ethical violations. The code of business conduct ensures that employees and employers adhere to legal specifications. The legal mandates promote the firm’s credibility by improving public trust towards the company. Moreover, the firm has invested in private auditors who ascertain the legality and ethical nature of the various activities (Coca Cola Company, 2017). The elaborate plan to ensure compliance to legal mandates is enhanced by the multiple channels put in place to report ethical violations. The firm’s system ensures that employees report their concerns without fear of retaliation or other adverse outcomes. 

Implications of Noncompliance

Noncompliance to legal mandates within the company leads to the erosion of investor confidence and affects the firm’s functions and profitability. The company and its workforce would face penalties and other disciplinary actions for violation. Internal disciplinary measures include suspension, demotion, and bonus withdrawal among other forms of punishments. Also, noncompliance attracts criminal procedures from relevant authorities. Legal and government institutions address the company’s noncompliance to prevent its management from committing further violations. For example, violations such as bribery would attract severe consequences such as dismissal and imprisonment. The company’s ability to grasp competition laws is challenging and any violations attract civil and criminal penalties for the firm and its employees.

Legal or Ethical Safeguards

The company code of conduct has put in place several safeguards such as anonymity and confidentiality for employees who seek to raise ethical concerns. The state of anonymity protects the employees from harassment and other forms of victimization. Also, the confidentiality aspect helps in compliance during investigations and improves the chances of fairness and thorough outcomes. The involvement of managers, legal department, and compliance and ethics officers leads to the establishment of an elaborate chain of command and reporting process for ethical violations. Moreover, the safeguards guarantee ethical behavior among employees by ensuring they do not ignore or assume their responsibilities to the organization. The safeguards include a code of business conduct that is part of the organization’s culture. The company invests in employee training, which facilitates a proper understanding of the ethical code and guidelines. Conducting annual or bi-annual ethics audit is part of the organization routine to assess its adherence to the code of business conduct. Thus, the legal and ethical safeguards act as protection devices for the organization against external attacks and further violations from employees.

Development of an Ethical Culture

The code of ethics is crucial in the development of an ethical culture for Coca Cola Company. The codes guide the different outlets in the world thus ensuring uniformity in mission, vision, and values for the employees. The ethical framework guides the firm’s workforce in different parts of the world thereby guaranteeing proper regulatory procedures. Moreover, indoctrination of the code and strict adherence to the set standards shape the company’s ethical culture worldwide. Therefore, the code of ethics is written and passed down through employee training and induction processes thus ensuring they adhere to the company’s standards (Coca Cola Company, 2017). As such, the code of ethics promotes an ethical culture within the organization given its expectations from employees.

Raising an Ethical Concern

Ethical concerns and violations have serious consequences on the company’s sustainability, profitability, and reputation. Such concerns are a cause for an alarm in the organization hence the need for specified steps in addressing these situations. The initial step is to report to an immediate supervisor or department head. The involvement of the human resource department and legal officers help in the establishment of facts, which is essential in reporting and proper investigation processes for the relevant authorities. The involvement of the ethical officers in reporting ethical concerns determines the rationality of the reports (Coca Cola Company, 2017). Thus, ethical and legal standards put in place protect the anonymity of the employees.

Resources Available to Employees

Employees have access to different levels of legislation that determine their direction in the process of raising ethical issues. Federal, state, and employment laws promote whistleblowing and other processes in raising ethical concerns about an organization. Access to the law acts as a protection mechanism against company liabilities and other adverse outcomes. The pursuit of external legal direction prevents actions such as retaliation from the company. Besides the external legal influences, Coca Cola employees have access to an internal legal team tasked with protecting the firm’s reputation and investigating all ethical claims. An internal legal team is a subtle approach that seeks to establish the possible implications of the concern to the organization. The Coca Cola Company has established a confidential speak-up line operated by an independent party that helps employees to maintain confidentiality while raising concerns. The independent party is a separate entity from the organization thus ensures employees are comfortable sharing information.

Preferred Resources

The resource I would use for raising ethical concerns is the independent party.  First, the party would guarantee the confidentiality of my identity and information shared. Also, the independent party is impartial thus would conduct a fair evaluation of the ethical violation. The independent party is likely to seek outside legal counsel, which is effective and unbiased in opinion. Moreover, the party withholds the rights of the employee as it seeks to protect them from organizational interference and other forms of retaliation.

Policy for Addressing Unethical Conduct

The proactive policy is effective in addressing unethical conduct in the organization. The approach requires an evaluation of internal systems within an organization to determine the right process of addressing ethical concerns. The proactive approach involves the creation of a code of ethics that is written down and communicated to the entire organization. The company introduces the ethical vision, which highlights employee expectations and instructions. The proactive approach sets up internal systems for anonymously reporting unethical behavior. The approach relies on the organization’s ability to empower employees and train them on the code and relevant course of action in case of a violation (Mayer, Nurmohamed, Treviño, Shapiro, & Schminke, 2013). Thus, the effectiveness of the approach depends on the employee’s ability to understand the relevance of the code of ethics.

Whistle Blowing Conditions

Internal whistleblowing is challenging in modern organizations since it suppresses the employee’s will and freedom. The internal systems are ineffective thus whistleblowing yields little results with regards to poor reporting. In most cases, employees choose to observe only and often fail to report unethical conduct in the workplace (Chen, 2018). As such, employees should consider various factors before whistleblowing including an evaluation of their intentions and viewpoint on issues they consider wrongdoing. Whistleblowing aimed for the fulfillment of a personal agenda renders the report malicious and harmful to the organization.

Moreover, it is important to gauge the level of influence or power an individual possesses for introducing positive change in the organization. The potential for change is evaluated through risk and benefit analysis, which gauges the effects of the action on the organization and the individual. In some cases, short-term changes to the organization are not adequate reasons for whistleblowing since they can be incorporated into the company’s planning, and such exposure would affect its long-term goals. Also, consideration for reputation is an essential factor in whistleblowing because it protects the management, stakeholders, and the organization from image damage. It is important to come up with contingency plans that serve as alternatives if the initial plans or goals are unattainable. The contingency ensures the continuation of organizational operations until the attainment of the desired outcome.

Whistle-Blowing Process

If an employee decides to adopt whistleblowing techniques to expose unethical practices within the organization, they should first inform a senior manager or supervisor who is unaffected by the wrongdoing. The identification of an impartial manager leads to the establishment of company protocol and authority thus ensuring credibility. Next, the employee should inform their family members or friends to prepare them for unexpected outcomes. Moreover, if the intra-organization communication fails, an employee can seek counsel from an external ethics office or legislative authority. The external legislation offers direction on the techniques and legal issues regarding whistleblowing. The pursuit of outside legal or ethical intervention leaves an organization without internal control thus prompting the management to prepare its defense to protect the firm’s operations and employees against the concerns. In extreme cases, an employee is required to leave the firm if there lack viable alternatives to the issue. Handling ethical complaints internally saves the organization on legal costs and other outcomes that result from external exposure.

Advantage and Disadvantages of Paying Whistle-Blowers

Paying whistleblowers leads to the elimination of fraud among government contractors. The government suffers tremendous losses from fraudulent claims by contractors. According to the False Claims Act, the federal authority imposes liabilities or penalties to people or organizations that perform fraudulent activities against the government. A whistleblower under this Act benefits from government protection and popularity in the public space. However, they lose the trust of the public and private space, thus impacting future career prospects negatively while the government benefits significantly from such cases. In addition, whistleblowers are essential in the creation of financial reforms. According to the Dodd-Frank Wall Street Act, whistleblowers speak up against unethical financial practices in an organization. The involvement of the whistleblower is to expose fraudulent means of obtaining proceeds, mainly from financial institutions and hedge funds. Therefore, the legislation benefits the whistleblower through monetary compensations to ensure they reveal such acts in organizations.

Moreover, the Consumer Protection Act indicates that paying whistleblowers favors public interests and welfare as opposed to exploitative organizations. The role of the whistleblower is to extend public revelation of the legal violations that affect public health, safety, and other welfare issues. The whistleblower adopts the title “savior of the people” since they expose injustices to the consumer. On the other hand, the act affects organizations negatively by tainting their reputation and public profile. Furthermore, whistleblowers are crucial in the investment platform. The Sarbanes-Oxley Act safeguards the interests of investors by protecting them from fraudulent corporate activities such as wrong financial reporting. The Act enforces penalties and other regulations for such violations. The law benefits new investors who utilize the accounting regulations to understand the real position of a company.

The Impact of U.S. Sentencing Guidelines on the Organization

The U.S. Sentencing Guidelines are a source of incentive for the organization because a firm can mitigate penalties and other legal consequences by self-reporting. Also, active participation in the investigation process and cooperation helps in the attainment of leniency in sentencing. The guidelines are essential in the development and implementation of a company’s code of ethics and compliance regulations. Moreover, the guidelines influence corporate law and regulatory procedures since companies adopt the rules to plan and regulate their activities (Sample, 2015). Thus, the federal sentencing guidelines significantly influence the organizational philosophy since the code of ethics is integral in forming a culture of integrity.

Culpability Factors

Different culpability factors determine sentencing and assess the organization’s position and impact. First, an organization’s tolerance or involvement in criminal activity determines the seriousness of the offense and the possible courses of action. Also, federal sentencing authorities consider previous involvement in unethical activities. Lastly, ascertaining whether the organization has implemented effective ethics and compliance procedures determines the sentencing directions (Sample, 2015). Thus, these factors determine punishment mitigation or other alternative forms of punishment for the organization.

The establishment of an organizational code of ethics regulates employee conduct. It determines business practices and the recommended course of action in case of any violations within the organization. The Coca Cola company code of ethics is part of the organizational culture as it promotes integrity among employees and in business activities. The culture of integrity has helped in building a good reputation for the organization across different regions in the world. Ethical violations are a common phenomenon among organizations and the development of reporting mechanisms provides proper channels for employees to report unethical conduct. Whistleblowers can utilize internal or external reporting systems, both of which would impact the organization significantly.


Chen, X. (2018). A Summary of Research on the Influencing Factors of Employees’ Willingness to Whistle-Blowing. American Journal of Industrial and Business Management, 08(07), 1732-1746. doi:10.4236/ajibm.2018.87116: https://www.scirp.org/Journal/PaperInformation.aspx?PaperID=86191

Coca Cola Company. (2017). Code of business conduct: Integrity in the company, integrity in the community. https://coca-colahellenic.com/en/about-us/policies/code-of-business-conduct/

Mayer, D. M., Nurmohamed, S., Treviño, L. K., Shapiro, D. L., & Schminke, M. (2013). Encouraging employees to report unethical conduct internally: It takes a village. Organizational Behavior and Human Decision Processes, 121(1), 89-103. doi:10.1016/j.obhdp.2013.01.002: https://pdfs.semanticscholar.org/e8f6/1ca652c4d0838fc2437337f8860aa3eb597e.pdf

Sample, J. (2015). Compliance and ethics programmes and the Federal Sentencing Guidelines for Organizations in the United States: implications for international HRD specialists. Human Resource Development International, 18(3), 295-307. doi:10.1080/13678868.2015.1071991: https://www.tandfonline.com/doi/abs/10.1080/13678868.2015.1071991?scroll=top&needAccess=true&journalCode=rhrd20


Tired of Guidelines or Lack Time to Work on Your Paper, Get Original Custom Research Paper Writing Service

Thecustomwriting.com research paper writing service has saved thousands of students from stressful college life. Writing a custom research paper may be challenging, considering it has to be plagiarism-free. And it is better not to do your project than to hand in plagiarized work or hurriedly complete it if you do not have time.

Academic integrity is so vital that you may get a suspension or an expulsion because of a copy-pasted work. Writing a custom research paper requires research and writing skills to produce original content. Here are essential things to know about getting the best and legit assignments help websites.

Perfection is vital

Every website will promise you that they produce high-quality work. However, you put your money for your end-of-semester paper only to get a pass. You must learn how to identify the best writing service before committing.

Thecustomwriting.com produces quality content at all times. Rather than a quality promise, quality assurance is what you should consider before hiring a research writer. Best writing services are reliable. You don't want to partner with a cheap research paper writing service that will deliver poorly written essays hours after the due date.

Quality writers are part of the best writing service. A company that has untrained writers will fail you. Before committing, ensure that the people who will write your paper are academicians and professionals. It would help if you had a writer who will be prompt to respond to your questions and follow instructions. Writers who do not fear to ask for clarification where they don't understand are the best for you.

Beware of Scammers Posing to Provide Custom Research Paper Writing Service

It may take time and effort to find a legit custom research paper writing service. Most of the websites claiming to offer writing service trades your paper with another student. For example, if you order your paper today to submit it next week, you may find that another student has already handed over the same document.

Your money is gone, you have no paper to submit, and the deadline is in two hours. You can only sit and cook up some stories for your lecturer. Otherwise, wait for a penalty or suspension.

Others will give you half-baked papers in the name of cheap essays. Apart from reselling your paper, some companies will offer you copy-pasted work. If you don't have tools such as Turnitin or Copyscape to check plagiarism, you may find yourself in the dean's office explaining why you copied your work from the internet word-to-word.

We offer one of the best research paper writing services in the USA and the U.K.

You won’t regret choosing Thecustomwriting.com to handle your research. Your project is an essential part of your academic work. It determines whether you will move on to the next semester or if your name will appear on the graduation list. Do not gamble your education by hiring any cheap essay writing website you find on the internet. Look for a custom research paper writing service reviews before commit.

Avoid scandals by hiring Thecustomwriting.com. Count yourself lucky if you are reading this article. You are in the right direction in finding the writing service for your paper. Though many websites could have frustrated you, Thecustomwriting.com is committed to providing you with reliable service for your paper.

Thecustomwriting.com offers quality services at affordable prices, and they deliver your work on time. They have native English writers that write your paper using the correct language.

Plagiarism Free Custom Research Paper Writing Service

Our writers understand the seriousness of writing plagiarized papers. Every institution has regulations that govern how a research project is conducted. Universities and colleges take plagiarism as gross misconduct. The best writing services are those that will deliver plagiarism-free papers.

Plagiarism involves, among others, copying a published work and delivering it to your lecturer as your own without acknowledging the sources.

Another way your work can be plagiarized is the failure to include the source of your content in a research paper. If you are using someone's thought, you need to include a reference and in-text citations to show that you are using another scholars' worker.

It's a gross mistake to write a five-page paper without a single source unless the paper's nature does not require you to rely on any sources. Here are some tips our writers use to avoid accidental plagiarism:

  • Cite direct quotes, statistics, and paraphrased content.
  • Ensure that all in-text citations are included in the biography and vice versa.
  • Directly quoting not more than 2% of the paper, if quoting is necessary (some papers are exempted from this rule, especially literature).
  • Stick to high authority, scholarly sources. Our writers will hardly paraphrase content from third party blogs and other questionable sites.
  • Consider Buying A Custom Research Paper from Thecustomwriting.Com

    Consider hiring an expert essay writer if you are not sure about your capabilities. Referencing and citations can be challenging, especially if you try to do it for the first time. It's even harder when your lecturer asks you to use a hard referencing style. For example, Harvard requires you to include page numbers, dates, and the author's name in the text. If you have several papers with a strict deadline, you should consider hiring a custom research paper writing service to help you work on your essays.

    However, ensure the website you want to hire offers legit writing service. A good website should at least charge for its services. You will find many websites willing to provide you with free services. No one is that idle to sit and write a paper for free. Sites that provide free or cheap services hooks you when you least expect.

    Also, consider the price of writing a paper. Though cheap essays are of low quality, other sites may have inflated prices for their rate, making you needlessly break your bank.

    Thecustomwriting.com understands the need for a fair and reasonable price for most students. We know that most students need service, but they do not have enough resources. We, therefore, offer quality service that you can afford.

    Benefits of using custom research paper writing service

    If this is your first time considering using a custom writing service, the first thing is to know why taking such an action is the best. Choosing Thecustomwriting.com ensures professional writers handle your paper. Letting a qualified person handle your project can boost your grade. You cannot afford to fail in the upcoming end-of-semester project. In any case, your progress to the next level will be determined by how well you perform in your essay.

    Thecustomwriting.com ensures the timely delivery of your work. The good thing about legit essay writers is that they can write your essay within the shortest time possible, with one page taking up to one hour at most. It doesn't matter what time you want your work done: Thecustomwriting.com is always ready for a task.

    We will give you a paper written explicitly for you. We will ensure that your paper is not delivered to someone else.

    Come to think of this; if five of your classmates decide to order an essay for the same class, five writers will be assigned to work on different papers instead of paraphrasing one paper and sending it to five of you.

    Frequently Asked Questions (FAQ)

    Do subject specialist writers handle my research paper?

    It's our responsibility to ensure that someone from your field handles your paper. Our company has enough writers from every discipline. We provide only a research writer qualified in your subject to handle your paper. After placing an order, the first step is to screen the question and requirement and match it with the best writer. The less qualified writer has a college diploma, and they only handle high school papers. All other writers are bachelor, masters, and PhD degree holders.

    Are your researchers qualified enough to know the core of the research?

    We commit to quality content. We understand that failure to deliver quality service will result in the loss of clients. Therefore, we only hire qualified writers who have an in-depth understanding of your paper. Whether you want quantitative research done using Chi-square or qualitative research, Thecustomwriting.com’s writers will comfortably handle any discipline or type of paper. Besides, we offer research paper service from college to PhD. Therefore, we cannot afford to have unqualified writers. Our researchers take every instruction keenly when writing your essay.

    Should I worry about order placement?

    There is nothing to worry about placing your order. Our platform has a simple, user-friendly interface that enables you to navigate to different functionalities with ease. We offer quality custom research paper writing services; thus, you don't have to worry about getting value for your money. Besides, you can track your order's progress. Our system progressively send you email notifications regarding every stage of your orders' progress; thus, you don't even have to log in to track down your order. You will also see the progress on the dashboard when you log in. Moreover, our support team will contact you when the writer needs any clarification.

    Can I have direct communication with the writer after the order placement?

    Our system is designed in such a way that it allows you to communicate with your writer directly. We understand the need to clarify things yourself to the writer. Furthermore, our support team is available 24 hours to ensure that urgent matters are communicated swiftly with the writer.

    Will I get any discount on recommendation?

    The answer is yes. We value your efforts and trust to recommend us to your friends. We will offer you a discount on your next order if a client mentions your email when placing an order.

    What guarantees should customers look for?

    We have a written list of what we guarantee our clients in our terms. We guarantee the quality, confidentiality, free revision, original content, and timely delivery. We also guarantee money-back if, in the unlikely event, you are not happy with the quality of the paper.

    What makes a reliable writing company?

    It's easy to know a reputable company. First, they are transparent about their services. They offer multiple methods of communication and have qualified writers. Most importantly, they deliver your work on time, deliver original content, and honour what they have guaranteed.

    Why should customers not opt for cheap essay writing services?

    Cheap essay services will only waste your time. They have foreign writers who will produce plagiarized content full of grammar errors. You will waste your precious time waiting for a paper that you can't give your lecturer.

    Is buying essays online safe?

    It's safe to buy your essay if you take the right precaution. Before putting your money on a strange site, explore the website to see whether you will get customer reviews. They will help you make the right decision.

    How do I hire someone to write an essay for me?

    These are common questions with most clients. It's effortless to get a professional writer. The first step is to identify a custom research paper writing service that is legit and sign up. After that, they will guide you on how to place your order and get a writer. Some companies will allow you to choose a writer for yourself or choose a writer for you.

    What types of writing services can I order online?

    Our website offers a variety of legit essay services. We provide any academic assistance, including research projects, assignments, and admission letters. Visit our website to see what each service entails.

    What benefits and additional features do Thecustomwriting.com services offer?

    We offer several free services to our customers. We offer free revision, a discount on your first order, and free pages such as references and cover pages. Also, we have a quality control department that ensures that all papers are of high quality before delivering them to you.

    Do websites maintain your privacy? Are orders secured?

    Your privacy is our top priority. You will be recognized by your I.D. assigned to you after signup instead of your name. The only person who can access your account is you or anyone else you give your password. Your payment is through a third party. Therefore, your personal information will never reach our site without your consent.

    What are the pros of ordering from custom writing services?

    You get quality papers. We have writers with decades of experience delivering quality papers worth the client's money and much more. We understand your power to influence our progress. Your paper will be delivered on time and written by professional writers.

    Hire a professional writer

    Now that you know what to look for when considering the custom research paper writing services, it's time to try us. Sign up and get a discount on your first order. You don't have to worry about quality, timely delivery, and price. We know they are essential to you.

    Calculate your order
    Pages (275 words)
    Standard price: $0.00
    Client Reviews
    Our Guarantees
    100% Confidentiality
    Information about customers is confidential and never disclosed to third parties.
    Original Writing
    We complete all papers from scratch. You can get a plagiarism report.
    Timely Delivery
    No missed deadlines – 97% of assignments are completed in time.
    Money Back
    If you're confident that a writer didn't follow your order details, ask for a refund.

    Calculate the price of your order

    You will get a personal manager and a discount.
    We'll send you the first draft for approval by at
    Total price:
    Power up Your Academic Success with the
    Team of Professionals. We’ve Got Your Back.
    Power up Your Study Success with Experts We’ve Got Your Back.