Brief Summary of Theory and Progression in the Field
Customer satisfaction is a prime objective in the restaurant industry. Namkung and Jang (2007) make an exemption proposal in their study, which introduces a new determinant of customer satisfaction. The article makes a clearer argument for the effect of food quality on customer satisfaction. According to the authors, the taste and freshness of food have a definite competitive advantage in the market. As a position of strength, food quality gives restaurants a competitive edge above the atmospheric factors. The authors refer to previous studies that showed initial interest in quality of service as a component of satisfaction, setting progression in the field. Thus, the review accepts evaluation of food products using SERVQUAL and TANGSERV models that focus on food quality as a factor of customer satisfaction.
Maggon and Chaudhry (2015) examine the correlation between relationship marketing (RM) and customer relationship management (CRM). The authors recognize the importance of CRM and RM in hospitality and toursim. The article focuses on examining its variables on a time-based analysis between 2001 and 2013 in previous studies. The authors prove the progression of the study field by drawing a sequential analysis of 78 articles from a sample of 19 journals. They find a progressive growth of CRM and RM in hospitality and tourism with regard to theoretical assumptions, data technique, and paradigm shift. The result finds a relationship between CRM and RM; thus concluding with a projection of more clarity in future study parameters due to the progression of the study field.
Lee, Sardeshmukh, and Hallak (2016) also undertake a customer relations’ analytical study. With a focus on the small and medium size restaurants, the authors run a cross border comparison in the impact of innovation in the restaurant industry. The authors argue that innovation has become the differential value tool that determines the success of industry’s players. Taking the example of Australian Gelato Messina Restaurant, the articles unearths the sensitivity of innovation and creativity in the industry. The review of previous studies in the field creates a study path for the article. The study identifies the sources of innovative information, challenges and barriers to innovation encountered by restaurants. Thus, the authors’ literal evidence finds that restaurants rely on new generative ideas, observation and customer response as the main source of creative information. Therefore, the study findings conclude that there is an undeniable impact of innovation in the restaurant industry.
Yan, Wang, and Chau (2015) also provide a compelling study focusing on understanding intentions for customers’ repeat purchases from restaurants. They employing a regression analysis to show the correlation of study variable to customer retention, using over 10000 reviews collected. The study finds that service quality, price, and food quality determine customers” revisit. The article holds that only satisfied customers tend to revisit a restaurant for another meal. Also, the study employed text mining technology to grasp information on customer behavior response as an indicator of their satisfaction. The study showed that food quality and price have higher ratings than service quality and atmosphere. Thus, the analysis evidentially proved illustrative satisfaction that warrants a revisit.
The articles focus on examining customer relations in different fields. They also take the same approach of using documented literature to build their analysis. The technique gives a comparative analysis of their studies hence reinforcing their objectives with more credential sources that ascertain the authenticity of their information. Besides, all the articles focus on responding to components of customer satisfaction as the common theme, though in varied fronts. The founding makes the articles analytical studies with a clear definition of their research components. Their commonality in the study methods leads to a result-oriented conclusion that positively aligns to the study objectives. Therefore, the four articles have a clear similarity in theme, structural design, and research focus that is built on a clear thesis and concluded with a definite finding that reinforces and affirms the primary thesis.
Namkung and Jang (2007) focus its research on analyzing the role of food quality in customer satisfaction and behavioral intention. The article relied on a questionnaire to collect data that supported its hypothesis and literature review. The study reviewed its questionnaires responses and enumerated data into a quantitative method, thus distinguishing one article from the others. Maggon and Chaudhry (2015)’s article analyses the relationship between relationship marketing and customer relationship management on tourism and hospitality fields. The methodology section incorporates a statistical representation of theoretical data represented using charts and tables. Thus, the article by Lee, Sardeshmukh, and Hallak (2016) poses a mix of qualitative and quantitative analysis.
Yan, Wang, and Chau (2015) undertake quantitative research on revisiting customers’ intentions by restaurants. Unlike previous articles, the articles run a numerical test of its hypothesis to experiment with their realization of the relationship between its study variables. Using SPSS method, the articles ascertain a statistical relevance of the research question which authenticates the finding. On the other hand, Lee, Sardeshmukh, and Hallak (2016)’s article takes relative qualitative research that contradicts all assumptions of Yan, Wang, and Chau (2015). The authors analyze the impact of innovation on the restaurant industry (Lee, Sardeshmukh, & Hallak 2016). Unlike other articles that only assume secondary data, this article relied on primary data from customers to support its hypothesis.
Study Limitations and how they differ across the study designs
TNamkung and Jang (2007) failed to incorporate full empirical research. For instance, the article lacks a clear definition of its scope and problem statements; hence overlying on previous studies without incorporating current observation and assumptions on their fields. The article by Lee, Sardeshmukh, and Hallak (2016) has limited reliability and validity in terms of the information used. The lack of external validation of data gives high chances of information misappropriation because qualitative information lacks measurability and dogmatic authenticity of information collected. The data is used to verify the hypothesis of the claim in methodology. In addition, the qualitative articles exhibit a lack of exploratory representation of data where the articles give final measures.
Yan, Wang, and Chau (2015) and Maggon and Chaudhry (2015) have failed to give a clear design for their calculations and assumptions of study errors; thus jeopardizing the measurability and interpretation of their data-driven results. In addition, the two articles have failed to incorporate assumptive theories that directly influence the correctness of their variables. The articles ought to have incorporative relevance to theoretical exploration to help to give ground for their data analysis.
Future Research Direction proposed in the articles
The articles have shown a reputable attempt in examining the themes of their study. With assistance to hypothesis and study objectives, the articles have created a sense of direction for future research. The articles’ reliance on past studies to analysis study background creates relevance and futurity of study. However, their distinct approach to information and data gives uncertainty in future studies. The qualitative articles assume an explorative method that lacks an empirical basis for future reliance. The empirical inconsistency can cause future rejection of the article as mere assumptions without supportive data. In addition, all the studies distinctively recommend progressive studies to ascertain the future relevance of the articles.
Lee, C., Sardeshmukh, S.R. and Hallak, R., 2016. A qualitative study of innovation in the restaurant industry. Anatolia, 27(3), pp.367-376.
Maggon, M. and Chaudhry, H., 2015. Revisiting relationship marketing and customer relationship management in leading tourism and hospitality journals: Research trends from 2001 to 2013. Journal of Relationship Marketing, 14(1), pp.53-77.
Namkung, Y. and Jang, S., 2007. Does food quality really matter in restaurants? Its impact on customer satisfaction and behavioral intentions. Journal of Hospitality & Tourism Research, 31(3), pp.387-409
Yan, X., Wang, J. and Chau, M., 2015. Customer revisit intention to restaurants: Evidence from online reviews. Information Systems Frontiers, 17(3), pp.645-657.
Tired of Guidelines or Lack Time to Work on Your Paper, Get Original Custom Research Paper Writing Service
Thecustomwriting.com research paper writing service has saved thousands of students from stressful college life. Writing a custom research paper may be challenging, considering it has to be plagiarism-free. And it is better not to do your project than to hand in plagiarized work or hurriedly complete it if you do not have time.
Academic integrity is so vital that you may get a suspension or an expulsion because of a copy-pasted work. Writing a custom research paper requires research and writing skills to produce original content. Here are essential things to know about getting the best and legit assignments help websites.
Perfection is vital
Every website will promise you that they produce high-quality work. However, you put your money for your end-of-semester paper only to get a pass. You must learn how to identify the best writing service before committing.
Thecustomwriting.com produces quality content at all times. Rather than a quality promise, quality assurance is what you should consider before hiring a research writer. Best writing services are reliable. You don't want to partner with a cheap research paper writing service that will deliver poorly written essays hours after the due date.
Quality writers are part of the best writing service. A company that has untrained writers will fail you. Before committing, ensure that the people who will write your paper are academicians and professionals. It would help if you had a writer who will be prompt to respond to your questions and follow instructions. Writers who do not fear to ask for clarification where they don't understand are the best for you.
Beware of Scammers Posing to Provide Custom Research Paper Writing Service
It may take time and effort to find a legit custom research paper writing service. Most of the websites claiming to offer writing service trades your paper with another student. For example, if you order your paper today to submit it next week, you may find that another student has already handed over the same document.
Your money is gone, you have no paper to submit, and the deadline is in two hours. You can only sit and cook up some stories for your lecturer. Otherwise, wait for a penalty or suspension.
Others will give you half-baked papers in the name of cheap essays. Apart from reselling your paper, some companies will offer you copy-pasted work. If you don't have tools such as Turnitin or Copyscape to check plagiarism, you may find yourself in the dean's office explaining why you copied your work from the internet word-to-word.
We offer one of the best research paper writing services in the USA and the U.K.
You won’t regret choosing Thecustomwriting.com to handle your research. Your project is an essential part of your academic work. It determines whether you will move on to the next semester or if your name will appear on the graduation list. Do not gamble your education by hiring any cheap essay writing website you find on the internet. Look for a custom research paper writing service reviews before commit.
Avoid scandals by hiring Thecustomwriting.com. Count yourself lucky if you are reading this article. You are in the right direction in finding the writing service for your paper. Though many websites could have frustrated you, Thecustomwriting.com is committed to providing you with reliable service for your paper.
Thecustomwriting.com offers quality services at affordable prices, and they deliver your work on time. They have native English writers that write your paper using the correct language.
Plagiarism Free Custom Research Paper Writing Service
Our writers understand the seriousness of writing plagiarized papers. Every institution has regulations that govern how a research project is conducted. Universities and colleges take plagiarism as gross misconduct. The best writing services are those that will deliver plagiarism-free papers.
Plagiarism involves, among others, copying a published work and delivering it to your lecturer as your own without acknowledging the sources.
Another way your work can be plagiarized is the failure to include the source of your content in a research paper. If you are using someone's thought, you need to include a reference and in-text citations to show that you are using another scholars' worker.
It's a gross mistake to write a five-page paper without a single source unless the paper's nature does not require you to rely on any sources. Here are some tips our writers use to avoid accidental plagiarism:
Cite direct quotes, statistics, and paraphrased content.
Ensure that all in-text citations are included in the biography and vice versa.
Directly quoting not more than 2% of the paper, if quoting is necessary (some papers are exempted from this rule, especially literature).
Stick to high authority, scholarly sources. Our writers will hardly paraphrase content from third party blogs and other questionable sites.
Consider Buying A Custom Research Paper from Thecustomwriting.Com
Consider hiring an expert essay writer if you are not sure about your capabilities. Referencing and citations can be challenging, especially if you try to do it for the first time. It's even harder when your lecturer asks you to use a hard referencing style. For example, Harvard requires you to include page numbers, dates, and the author's name in the text. If you have several papers with a strict deadline, you should consider hiring a custom research paper writing service to help you work on your essays.
However, ensure the website you want to hire offers legit writing service. A good website should at least charge for its services. You will find many websites willing to provide you with free services. No one is that idle to sit and write a paper for free. Sites that provide free or cheap services hooks you when you least expect.
Also, consider the price of writing a paper. Though cheap essays are of low quality, other sites may have inflated prices for their rate, making you needlessly break your bank.
Thecustomwriting.com understands the need for a fair and reasonable price for most students. We know that most students need service, but they do not have enough resources. We, therefore, offer quality service that you can afford.
Benefits of using custom research paper writing service
If this is your first time considering using a custom writing service, the first thing is to know why taking such an action is the best. Choosing Thecustomwriting.com ensures professional writers handle your paper. Letting a qualified person handle your project can boost your grade. You cannot afford to fail in the upcoming end-of-semester project. In any case, your progress to the next level will be determined by how well you perform in your essay.
Thecustomwriting.com ensures the timely delivery of your work. The good thing about legit essay writers is that they can write your essay within the shortest time possible, with one page taking up to one hour at most. It doesn't matter what time you want your work done: Thecustomwriting.com is always ready for a task.
We will give you a paper written explicitly for you. We will ensure that your paper is not delivered to someone else.
Come to think of this; if five of your classmates decide to order an essay for the same class, five writers will be assigned to work on different papers instead of paraphrasing one paper and sending it to five of you.
Frequently Asked Questions (FAQ)
It's our responsibility to ensure that someone from your field handles your paper. Our company has enough writers from every discipline. We provide only a research writer qualified in your subject to handle your paper. After placing an order, the first step is to screen the question and requirement and match it with the best writer. The less qualified writer has a college diploma, and they only handle high school papers. All other writers are bachelor, masters, and PhD degree holders.
We commit to quality content. We understand that failure to deliver quality service will result in the loss of clients. Therefore, we only hire qualified writers who have an in-depth understanding of your paper. Whether you want quantitative research done using Chi-square or qualitative research, Thecustomwriting.com’s writers will comfortably handle any discipline or type of paper. Besides, we offer research paper service from college to PhD. Therefore, we cannot afford to have unqualified writers. Our researchers take every instruction keenly when writing your essay.
There is nothing to worry about placing your order. Our platform has a simple, user-friendly interface that enables you to navigate to different functionalities with ease. We offer quality custom research paper writing services; thus, you don't have to worry about getting value for your money. Besides, you can track your order's progress. Our system progressively send you email notifications regarding every stage of your orders' progress; thus, you don't even have to log in to track down your order. You will also see the progress on the dashboard when you log in. Moreover, our support team will contact you when the writer needs any clarification.
Our system is designed in such a way that it allows you to communicate with your writer directly. We understand the need to clarify things yourself to the writer. Furthermore, our support team is available 24 hours to ensure that urgent matters are communicated swiftly with the writer.
The answer is yes. We value your efforts and trust to recommend us to your friends. We will offer you a discount on your next order if a client mentions your email when placing an order.
What guarantees should customers look for?
We have a written list of what we guarantee our clients in our terms. We guarantee the quality, confidentiality, free revision, original content, and timely delivery. We also guarantee money-back if, in the unlikely event, you are not happy with the quality of the paper.
What makes a reliable writing company?
It's easy to know a reputable company. First, they are transparent about their services. They offer multiple methods of communication and have qualified writers. Most importantly, they deliver your work on time, deliver original content, and honour what they have guaranteed.
Why should customers not opt for cheap essay writing services?
Cheap essay services will only waste your time. They have foreign writers who will produce plagiarized content full of grammar errors. You will waste your precious time waiting for a paper that you can't give your lecturer.
Is buying essays online safe?
It's safe to buy your essay if you take the right precaution. Before putting your money on a strange site, explore the website to see whether you will get customer reviews. They will help you make the right decision.
How do I hire someone to write an essay for me?
These are common questions with most clients. It's effortless to get a professional writer. The first step is to identify a custom research paper writing service that is legit and sign up. After that, they will guide you on how to place your order and get a writer. Some companies will allow you to choose a writer for yourself or choose a writer for you.
What types of writing services can I order online?
Our website offers a variety of legit essay services. We provide any academic assistance, including research projects, assignments, and admission letters. Visit our website to see what each service entails.
What benefits and additional features do Thecustomwriting.com services offer?
We offer several free services to our customers. We offer free revision, a discount on your first order, and free pages such as references and cover pages. Also, we have a quality control department that ensures that all papers are of high quality before delivering them to you.
Do websites maintain your privacy? Are orders secured?
Your privacy is our top priority. You will be recognized by your I.D. assigned to you after signup instead of your name. The only person who can access your account is you or anyone else you give your password. Your payment is through a third party. Therefore, your personal information will never reach our site without your consent.
What are the pros of ordering from custom writing services?
You get quality papers. We have writers with decades of experience delivering quality papers worth the client's money and much more. We understand your power to influence our progress. Your paper will be delivered on time and written by professional writers.
Hire a professional writer
Now that you know what to look for when considering the custom research paper writing services, it's time to try us. Sign up and get a discount on your first order. You don't have to worry about quality, timely delivery, and price. We know they are essential to you.